Our Code of Conduct is based on 16 principles that are divided into the four overall chapters Our People, Our Business Conduct, Our Assets, and Our Commitment. They provide a uniform set of values, along with guidance for how individuals are expected to behave in the context of the group's philosophy.

At Marquard & Bahls, we offer various channels for employees and external stakeholders to report suspected misconduct. We know that speaking up is not always easy. It takes courage and trust. That is why we provide secure and anonymous communication paths, true to the motto “If you care, you share!”

As a general rule, compliance concerns should be handled locally. Managers and supervisors are usually the right persons to contact. However, when it comes to serious allegations like fraud, corruption and anti-competitive practices, an objective and structured follow-up is in the best interests of Marquard & Bahls. Besides, there may be situations in which concerns were addressed locally but have not been solved. We provide several reporting channels for systematically pursuing these cases.

Employees and external stakeholders are invited to submit their concerns through our Concerns and Reporting Platform ("CARE Platform"). The website is hosted independently from the Marquard & Bahls network by Integrity Line GmbH, a Swiss company that specializes in whistleblowing services. Reports can be made in multiple languages, 24/7. We encourage whistleblowers to disclose their identity, but also provide the option of reporting and engaging in dialog with case managers and investigators anonymously, provided this is allowed under national law. To file a report, please click here:   CARE Platform